We are currently receiving a high volume of enquiries. This means we may take longer than usual to answer your call, and up to ten working days to answer your email. To help us reduce these waiting times, please check the website and the links below before you contact us. We appreciate your patience at this time.
Please check our ‘Commonly-asked questions’ page to see if your query is answered there before contacting us. If you feel your query is not answered on that page, you could then get in touch via phone (020 3713 8000), email ([email protected]) or Twitter (@TheGPhC). You can also use the online form at the bottom of this page.
Latest updates on COVID-19 (coronavirus)
Follow this link to see the information and statements from the GPhC in relation to the COVID-19 (coronavirus) pandemic.
Renewal, revalidation and registration
Your myGPhC account can be used for renewals, revalidation, myGPhC notifications about your registration as a pharmacist or pharmacy technician and to update your personal details.
Please refer to the guide to signing up to myGPhC and our myGPhC troubleshooting tips if you are having difficulty in signing up to myGPhC.
We have recently changed the revalidation requirements in response to the pandemic. See the How to complete your revalidation page to check what you will need to submit.
Pharmacy owners and superintendent pharmacists can use their myGPhCpharmacy account to renew their pharmacy’s registration, manage their account or view their receipts.
We will use any information you give to answer your question and follow up any issues you raise. If you would like us to to call you back you are required to enter your telephone number within the online form at the bottom of this page.
We do not make audio recordings of our telephone calls. If you call our contact centre, a supervisor may listen to calls for training and support purposes.
Pharmacy professionals and pre-registration pharmacists should have their registration number or pre-registration number to hand; we will then be able to help you more quickly.
If you are a pharmacy owner and you have a question about your pharmacy’s registration it will help us if you give your organisation’s name and registration number.
Freedom of Information and Data Protection Act requests
Please send information requests by email ([email protected]) or letter to the address below. We will need your name and contact details (email or postal address) so we can send you a reply, and a description of the information you want. If you are unable to make your freedom of information request in writing, please call 020 3713 8000.
If you are visiting our offices, find out how to get here.
+44 (20) 7299-8073
+44 (20) 7792-1173
10 Kensington Palace Gardens,
W 8 4QS, London,
United Kingdom of Great Britain